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Since this is a custom product created in cooperation and communication with you, and not something that can be re-used or re-sold to someone else, we do not accept returns of finished products.  

If there is damage to your sign in shipment, or some other problem with the sign within a reasonable amount of time after you receive it, we will be happy to work with you to come up with a solution. Solutions could include, at our discretion, replacement or repair of your sign, a partial refund, or some other mutually agreed option.